PS
Pumeza S
1 reviews | Active since Nov 2025
30 Nov 2025, 20:50
Ignored claim follow up emails
Finding good service in South Africa is hard. I am struggling for months with Hollard, as the customer I must keep sending emails for follow ups that are ignored. You should be ashamed of the poor level of service you provide customers #disgusted #poorservice
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Hollard Insurance's replyOfficial
01 Dec 2025, 09:18Hello Pumeza S,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply01 Dec 2025, 09:18
Official
Hello Pumeza S,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.