I wrote to Hollard Several times to cancel my insurance but they debited my account anyway

<p>I do hope someone will act on this. I wrote an email to <span class="gD" style="font-size: 12.8px; font-weight: bold; white-space: nowrap; display: inline; vertical-align: top; color: #222222; font-family: arial, sans-serif; background-color: #ffffff;">Kate Fikile Mazibuko</span><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; white-space: nowrap; background-color: #ffffff;"> </span><span class="go" style="color: #555555; vertical-align: top; font-family: arial, sans-serif; font-size: 12.8px; white-space: nowrap; background-color: #ffffff;"><***> and I also filled up the contact on your website.</span></p> <p> My Policy No: <span style="color: #222222; font-family: arial, sans-serif; font-size: 17.6px; background-color: #ffffff;">***</span><span style="color: #222222; font-family: arial, sans-serif; font-size: 17.6px; background-color: #ffffff;"> </span></p> <p><span class="go" style="color: #555555; vertical-align: top; font-family: arial, sans-serif; font-size: 12.8px; white-space: nowrap; background-color: #ffffff;">This was my last email to Kate</span></p> <p> </p> <div class="gE iv gt" style="padding-top: 12px; padding-bottom: 3px; cursor: auto; font-size: 12.8px; color: #222222; font-family: arial, sans-serif; background-color: #ffffff;"> <table class="cf gJ" style="border-collapse: collapse; width: auto;" cellpadding="0"> <tbody> <tr class="acZ" style="height: 16px;"> <td class="gH" style="font-family: arial, sans-serif; text-align: right; white-space: nowrap; vertical-align: top; color: #222222;"> <div class="gK" style="padding-right: 2px;"><span id=":18j" class="g3" style="vertical-align: top; margin-right: 3px;" title="Fri, Apr 15, 2016 at 9:48 AM">Apr 15</span> <div class="zd" style="cursor: pointer; display: inline-block; height: 20px; outline: 0px;" tabindex="0"><span class="T-KT" style="display: inline-block; height: 19px; text-align: center; width: 19px; padding: 2px; margin-top: -4px; margin-bottom: -4px;"><img class="f T-KT-JX" style="vertical-align: top;" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" /></span></div> </div> </td> <td class="gH" style="font-family: arial, sans-serif; text-align: right; white-space: nowrap; vertical-align: top; color: #222222;"> </td> <td class="gH acX" style="font-family: arial, sans-serif; text-align: right; white-space: nowrap; vertical-align: top; color: #222222;" rowspan="2"> <div class="T-I J-J5-Ji T-I-Js-IF aaq T-I-ax7 L3" style="position: relative; display: inline-block; border-radius: 2px 0px 0px 2px; cursor: default; font-size: 11px; font-weight: bold; text-align: center; height: 27px; line-height: 27px; min-width: 32px; outline: 0px; padding-right: 8px; padding-left: 8px; box-shadow: none; color: #444444; border: 1px solid rgba(0, 0, 0, 0.***); margin-top: -8px; -webkit-user-select: none; background-image: -webkit-linear-gradient(top, #f5f5f5, #f1f1f1); background-color: #f5f5f5;" tabindex="0" data-tooltip="Reply"><img class="hB T-I-J3" style="height: 21px; width: 21px; vertical-align: middle; margin-top: -3px; opacity: 0.55; background-image: url('https://ssl.gstatic.com/mail/sprites/general-3a1c625ca63295cb1bc1a10c43c0173d.png'); background-position: 0px -712px;" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" /></div> <div id=":188" class="T-I J-J5-Ji T-I-Js-Gs aap T-I-awG T-I-ax7 L3" style="position: relative; display: inline-block; border-radius: 0px 2px 2px 0px; cursor: default; font-size: 11px; font-weight: bold; text-align: center; height: 27px; line-height: 27px; min-width: 21px; outline: 0px; margin-left: -1px; box-shadow: none; color: #444444; border: 1px solid rgba(0, 0, 0, 0.***); margin-top: -8px; -webkit-user-select: none; background-image: -webkit-linear-gradient(top, #f5f5f5, #f1f1f1); background-color: #f5f5f5;" tabindex="0" data-tooltip="More"><img class="hA T-I-J3" style="height: 21px; width: 21px; margin-top: -3px; vertical-align: middle; opacity: 0.55; background-image: url('https://ssl.gstatic.com/mail/sprites/general-3a1c625ca63295cb1bc1a10c43c0173d.png'); background-position: 0px -295px;" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" /></div> </td> </tr> <tr class="acZ xD" style="height: 16px;"> <td style="font-family: arial, sans-serif;" colspan="3"> <table class="cf adz" style="border-collapse: collapse; table-layout: fixed; white-space: nowrap; width: 531px;" cellpadding="0"> <tbody> <tr> <td class="ady" style="font-family: arial, sans-serif; overflow: hidden;"> <div class="iw ajw" style="overflow: hidden; max-width: 92%; display: inline-block;"><span class="hb" style="vertical-align: top; color: #777777;">to <span class="g2" dir="ltr">Kate</span></span></div> <div class="ajy" style="display: inline-block; margin-left: 5px; vertical-align: top;"><img id=":189" class="ajz" style="cursor: pointer; padding-bottom: 1px; vertical-align: bottom; height: 12px !important; width: 12px !important; background-image: url('?ui=2&view=dim&iv=amo1tqfqsw2s&it=ic'); background-position: -60px -100px;" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" data-tooltip="Show details" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> <div class="qQVYZb" style="color: #222222; font-family: arial, sans-serif; font-size: medium; background-color: #ffffff;"> </div> <div class="utdU2e" style="color: #222222; font-family: arial, sans-serif; font-size: medium; background-color: #ffffff;"> </div> <div class="tx78Ic" style="color: #222222; font-family: arial, sans-serif; font-size: medium; background-color: #ffffff;"> </div> <div class="aHl" style="margin-left: -38px; color: #222222; font-family: arial, sans-serif; font-size: medium; background-color: #ffffff;"> </div> <div id=":18a" style="color: #222222; font-family: arial, sans-serif; font-size: medium; background-color: #ffffff;" tabindex="-1"> </div> <p> </p> <div id=":18l" class="ii gt m15418e4377bdb88c adP adO" style="font-size: 12.8px; direction: ltr; margin-top: 5px; margin-right: 15px; padding-bottom: 5px; position: relative; color: #222222; font-family: arial, sans-serif; background-color: #ffffff;"> <div id=":18m" class="a3s aXjCH" style="overflow: hidden;"> <div dir="ltr"> <div class="gmail_default" style="font-family: arial, helvetica, sans-serif; font-size: small; color: #444444;">Good Morning Kate,<br /><br /></div> <div class="gmail_default" style="font-family: arial, helvetica, sans-serif; font-size: small; color: #444444;">Please, do consider this as my termination of my policy with <span class="il">Hollard</span> because I have signed up with Budget Insurance from next month.<br /><br /></div> <div class="gmail_default" style="font-family: arial, helvetica, sans-serif; font-size: small; color: #444444;">You may inform the relevant department to work on this so that I don't get debited anymore from<span class="il">Hollard</span>.<br /><br /></div> <div class="gmail_default" style="font-family: arial, helvetica, sans-serif; font-size: small; color: #444444;">Thank You. <div class="yj6qo ajU" style="cursor: pointer; outline: none; padding-top: 10px; padding-bottom: 10px; width: 22px; margin-top: 2px;"> <div id=":17j" class="ajR" style="border: 1px solid #dddddd; clear: both; line-height: 6px; outline: none; position: relative; width: 20px; background-color: #f1f1f1;" tabindex="0" data-tooltip="Show trimmed content"><img class="ajT" style="height: 8px; opacity: 0.3; width: 20px; background-image: url('//ssl.gstatic.com/ui/v1/icons/mail/ellipsis.png'); background-position: initial;" src="https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif" /></div> </div> </div> </div> </div> </div>