TS
Thapelo S

1 reviews | Active since Dec 2024

16 Jan 2025, 22:10

I DON'T RECOMEND HOLLARD INSURANCE TO ANYONE

Bad service I'm so dissapointed on how my third party claim is beeing handled The claim have been on going for 7 months, they do not provide feedback or keep me updated on the progress of the claim. When i follow up there's no tangable feedback. It's tiring and draining, as if the trauma from the accident and the inconvenience is not stressful enough. No words can express how frustrated i am. They don't care about their clients I would not recomend hollard insurance to anyone

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Replies (1)
Hollard Insurance
Hollard Insurance's reply17 Jan 2025, 13:30
Official
 
Hello  Thapelo
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team.