LD
Lizzie D
1 reviews | Active since Jan 2024
30 Sept 2025, 10:21
I CANNOT READ YOUR RESPONSE
Dear Hollard, naturally there is another glitch in this process and I cannot read your response to my previous complaint. Please make it public as I am only operating from a mobile phone. If you cannot make it public then please send it to my email address *** as I am now getting desperate to resolve this
Helpful (0)
Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
30 Sept 2025, 11:22Hello Lizzie We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply30 Sept 2025, 11:22
Official
Hello Lizzie We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
LD
Lizzie D's updateReviewer Update
30 Sept 2025, 12:26POLICY ISSUED IN SOUTH AFRICA (HOLLARD INSURANCE). NO. HP29661 - IP01 -07 -25. FOR ELIZABETH VAN DYK. DOB 1961/03/24. PASSPORT NO. A***3. DATE4 POLOICY PURCHASED 2025/07/16. DEPARTURE DATE 2025/08/20 AND DATE OF RTETURN 2025/09/04. CONTACT DETAILS *** AND EMAIL ***. PHYSICAL ADDRESS 85 6TH STREET ORANGE GROVE, JOHANNESBURG, 2192. COUNTRY OF RESIDENCE JOHANNESBURG. THIS IS ALL THE INFO. I WILL SEND THE REST AS SOON AS YOU PROVIDE ME WITH AN EMAIL ADDRESS. PLEASE.
LD
Lizzie D's update30 Sept 2025, 12:26
Reviewer Update
POLICY ISSUED IN SOUTH AFRICA (HOLLARD INSURANCE). NO. HP29661 - IP01 -07 -25. FOR ELIZABETH VAN DYK. DOB 1961/03/24. PASSPORT NO. A***3. DATE4 POLOICY PURCHASED 2025/07/16. DEPARTURE DATE 2025/08/20 AND DATE OF RTETURN 2025/09/04. CONTACT DETAILS *** AND EMAIL ***. PHYSICAL ADDRESS 85 6TH STREET ORANGE GROVE, JOHANNESBURG, 2192. COUNTRY OF RESIDENCE JOHANNESBURG. THIS IS ALL THE INFO. I WILL SEND THE REST AS SOON AS YOU PROVIDE ME WITH AN EMAIL ADDRESS. PLEASE.
Hollard Insurance's replyOfficial
30 Sept 2025, 14:15Hello Lizzie
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply30 Sept 2025, 14:15
Official
Hello Lizzie
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team