JS
Justin S

1 reviews | Active since Oct 2023

31 Oct 2023, 14:50

Hungry hollard

So glad that I am not a client of theirs after an experienced of been left hanging for 4 months and then only offering not even a third of the quotes given. This after their client proven to be at fault in a bumper bashing from behind my car. After threatening to visit their offices and still nothing...I relented and actually went to their offices. The lady dealing with my case refused to come down ...sent her supervisor who looked very embarrassed by the whole thing. If this is how they treat people...I hope their business crashes and burns.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Nov 2023, 05:54
Official
 
Hello Justin 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team.