Home owners followup claim 936365

<p>Policy number : MSA16284</p> <p> </p> <p>I have reported a burst geyser (on the 18th of June - DAS 158597) which was fixed in July, although the contractor painted over a wet wall?</p> <p>Went down to the house again the beginning of September.</p> <p>I logged a follow-up incident on and constantly struggled for 2 months for feedback.</p> <p>Now the assesor claims that the damage and mould growing out of the cupboard and bathroom door as pervious damage. YES IT IS!</p> <p>Apparently the wall underneath the greaser did not get wet, but the opposite wall did.</p> <p>Does he know where the geysers are located?</p> <p>Rep**** on email sent to me by Glenys Pais on 18/10/2016.</p> <p>Sent email again on 19/10/2016.</p> <p> </p> <p>Still no replay.</p> <p> </p> <p>Horrified about the the horrible service from Hollard.</p> <p> </p> <p> </p>