Hollards, terrible service

Terrible Service Almost 3 months to have my car repaired. The assessor from Straighthrough Assessor that handled the claim assumed I had an aftermarket extended warranty on my vehicle because it is 9 years old, even after receiving the the original warranty documents. He didn't care to read the full email. He only approved the alternative parts. These parts didn't line up. Which caused the problem. They refused to come out and inspect the vehicle. Car hire was not extended after 30 day even though the delay was caused because of the alternative parts fitted on the vehicle. CHEAP PREMIUMS, BAD SERVICE