Hollards are rogs

My cellphone got stole ....however when i laid a complaint they said i cant get a new cellphone cause my sim was not in use ....its been months not that i have not recieved a cell phone ...and yet i cancelled my insurance cause that phone no more exists im still paying insurance...what rogs are you guys ....how can you deduct money from my account yet i dont have a cellphone and yet the insurance was called last year ....my name is Govinthu Govender you can contact me on ********** 548 which is my daughter number ....im disappointed and want justice on this if not im gona sue yourll for theft......