AB
Alicia B
1 reviews | Active since Feb 2022
26 Oct 2022, 17:48
Hollard worst insurance ever!!
I had an incident at Ecopark Boulevard complex whereby there booms were not working and i damaged my car,Hollard just made assumptions that the boom was working and did not even look at the video footage and assumed i was lying after i send them proof of photos! They just said sorry we cannot process your claim. Worst assurance ever they dont pay for anything!!!
Helpful (0)
Replies (4)0
Replies (4)
Hollard Insurance's replyOfficial
27 Oct 2022, 08:04Hello Alicia
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number or claim number so we can assist.
Our customer resolutions team will look into your complaint and provide you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
Our customer resolutions team will look into your complaint and provide you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
Hollard Insurance's reply27 Oct 2022, 08:04
Official
Hello Alicia
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your identity number or claim number so we can assist.
Our customer resolutions team will look into your complaint and provide you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
Our customer resolutions team will look into your complaint and provide you with feedback within five working days.
Kind Regards
Hollard Insure Customer Resolutions Team
AB
Alicia B's updateReviewer Update
27 Oct 2022, 09:59DR5080
ID ***
ID ***
AB
Alicia B's update27 Oct 2022, 09:59
Reviewer Update
DR5080
ID ***
ID ***
Hollard Insurance's replyOfficial
27 Oct 2022, 16:25Hello Alicia
Thank you for the additional information. Our customer resolutions consultant is reviewing your matter and will be in contact with you.
Kind Regards
Hollard Insure Customer Resolutions Team
Thank you for the additional information. Our customer resolutions consultant is reviewing your matter and will be in contact with you.
Kind Regards
Hollard Insure Customer Resolutions Team
Hollard Insurance's reply27 Oct 2022, 16:25
Official
Hello Alicia
Thank you for the additional information. Our customer resolutions consultant is reviewing your matter and will be in contact with you.
Kind Regards
Hollard Insure Customer Resolutions Team
Thank you for the additional information. Our customer resolutions consultant is reviewing your matter and will be in contact with you.
Kind Regards
Hollard Insure Customer Resolutions Team
AB
Alicia B's updateReviewer Update
09 Nov 2022, 12:15Just note that Hollard came up with a bunch of lies not to pay the claim…please stay away from Hollard they cannot be trusted!!!
AB
Alicia B's update09 Nov 2022, 12:15
Reviewer Update
Just note that Hollard came up with a bunch of lies not to pay the claim…please stay away from Hollard they cannot be trusted!!!