HOLLARD WORST COMPANY - DO NOT INSURE WITH HOLLARD

Worst insurance company to deal with - take your premiums and repudiate your claims - this is the modus operandi of Hollard insurance - Seems like the big insurance companies are struggling. They base current building standards on houses built in the 90's and hold you responsible for the standards at the time the house was built. The unqualified assessors can make engineers recommendations without being registered with the engineering council. Don't these guys know that standards change over the years and and if you buy and existing building you cannot change the standards otherwise no houses will sell. Also they push you from pillar to post and you get tired of following up on your claim - also a tactic to forget the claim. The staff at Hollard show dissappointing and ********* behaviour as if they are doing you a favour instead of their jobs - DON'T THEY UNDERSTAND THAT WE ARE PAYING CUSTOMERS. We call them and leave messages and they do not return calls and also email them and they keep on pushing you from pillar to post...KATLEHO LETUBE from the complaints department and TSHIDI MGCINA who does not even return email correspondence. I have submiited two separate claims to Hollard and the first one was repudiated based on an unqualified assesors report as he is now structural engineer not registered with ECSA but he can make recommendations on structural integrity of a building. Matter referred to OTIS. Second claim was the storm and rain damages from the storm/lighting on the 06/02/2020 and to date this has not been resolved - Hollard has not repaired anything to date - Gate motors/Garage motors/Ceiling damage/Energiser/HIFI/Roof/Toilet - we cannot even get a letter of repudiation from them as they say the roof is sub standard but wont fix and cannot give correspondence regarding this new claim or even pay for the other damages...why mus we as customers pay for our own damages and let these insurance companies get away with it as we are paying them to insure our possessions and our safety.They get these external loss adjustors to come in and repudiate claims and waste our time so we can repair and they get away with paying for these repairs.

DO NOT INSURE WITH HOLLARD!!!!!!!!!!! TAKE YOU MONEY AND REPUDIATE CLAIMS - TOTAL INCONVENIENCE TO THE CUSTOMER