1 reviews | Active since May 2020
Hollard, what a ******* insurance!!!! Read this before signing up!
BEFORE I BEGIN, I WANT TO TELL ANYONE WHO IS CURRENTLY WITH HOLLARD TO PLEASE LOOK FOR ALTERNATIVE INSURANCE BEFORE YOU END UP LIKE MYSELF AND THE COUNTLESS OTHER MEMBERS WHO HAVE WRITTEN ON THIS FORUM.
What a terrible terrible experience with this insurance. To anyone who's reading this, thinking about signing up with this insurance, don't!!!! They're a bunch of ******* that take your money every month and when you need to claim, they look for every excuse to delay and not to pay you.
After already going through a terrible experience of being ****** at gunpoint, i logged the claim and i got a call from a claims adjuster AKA investigator who probed the incident looking for loopholes not to settle my claim. After running around for two weeks trying to provide all necessary supporting documents, i was told on Friday the 15th the report would be closed and sent off. Its Tuesday the 20th and the claims adjuster has now come back back requesting more information, in fact they requested my cellphone records which I outright declined. This is absurd and disgusting to say the least. The length to which Hollard would go is shocking!!!! They even went as far as contacting my place of employment to speak t my manager, how pathetic is that!
If i had known the type of insurance company they were, before signing up, i would never have signed up with them, i would've trusted my gut, paid a little more on premiums and signed up with OUTSURANCE.
If my claim is not resolved by soon, I am going to make so much noise. The reputational damage is going to far exceed the value of my items. My next platform to voice my grievances and dissatisfaction is facebook. I will be detailing this horrific experience with Hollard and sending warnings to any current clients Hollard may have and any potentially new clients. If my claim is still not resolved, i will be compiling a more compelling video of my experience to share with the world on every social media platform available.
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
