1 reviews | Active since Jul 2018
Hollard UNcomprehensive Car Insurance
Worst ever! After paying insurance fees duly every month, I need to wait forever to receive feedback on a windscreen claim for 1 of my 2 vehicles insured on the comprehensive cover. Call centre agent was poorly trained. Week and a half later, no sms or feedback was given on the claim status. Still no feedback! Imagine a bigger claim?! I am done and will not go back to Hollard ever again. I’ve used a much cheaper insurance previously and had claims handled within 3 days with fitment of my new glass. Hollard Comprehensive Car Insurance is a ****. Quick to address payments not being made into THEIR accounts, but dont give a &$#¥ when clients require their assistance. Imagine being stranded with my pregnant wife along the highway and requiring roadside assistance....
Poor client service. After windscreen replacement (if ever) I’ll be gladly moving over to another service provider.
Hello Jarryd1
Thank you for contacting us.
I am sorry you received no feedback on your windscreen claim.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
Hello Jarryd1
Thank you for contacting us.
I am sorry you received no feedback on your windscreen claim.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
