Hollard third party insurance company

Item: Hollard Insurance
Rating: 1
Author: Pride M

Bad customer service received at Hollard third party insurance claim company,I have submitted claim forms on Monday being calling them regarding the documents I’ve sent they keep on telling me that the person to index my claim is on leave so they can not help me,so my question is if the person is on leave that means they do not do business at all?

Helpful (0)

Replies (1)

Hollard Insurance's replyOfficial

10 Mar 2025, 10:03

Hello Pride Mebu,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply10 Mar 2025, 10:03

Official

Hello Pride Mebu,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.