Hollard Thinks it's Okay to IGNORE consumers

<p>I logged a claim with Hollard on 23 May 2016.I was assured an assessor would be sent out to my car that week. To date, no assessor has been sent to my car despite numerous follow ups. Last week Wednesday the consultant assisting me finally responded claiming that she had escalated my case to her team leader and that the team leader would be in contact shortly. Well, here we are Hollard, a week later and no responses (despite my follow up on Monday). Considering that in the period this has happened in, you've gotten your installment and I am without a car for a MONTH. It's disgusting how you treat consumers when you need to be paid yet neglect them when they need services rendered. Disgusting. </p>