AM
Annah M

1 reviews | Active since Nov 2022

27 Nov 2022, 14:07

Hollard the *******

Yah neh when they talk about a company that ****s people they talking about hollard, first it was with my mom when she tried to claim for a funeral but it was declined she later cancelled the insurance with them now they are Cel C insurance underwriters. I have since made a claim for my lost cellphone and they keep saying it is under review with the underwriter. It has been over a month now and mind you they keep debiting insurance money in the interim. I want the world to know that Hollard is not good. Please I am going to put it out there in all social media platforms until I am assisted. I firstly spoke to Juda Thobakgale and he later send me through to Garth Van Wyk who told me his a team leader and will try sorting out my issue within three days. Yesterday I spoke to Thandiwe Mashawule who also told me to go ahead and speak on social media about this. It seems they don't care. My cell c insurance ticket number is 618211. Contact number for that particular claim is *** if I don't receive feedback of this issue I am taking this further. You keep deducting my money yet everytime I call I am being told its under review. What about the insurance money you deduct while I don't have a device. Bad service indeed. Contact me on *** or else I am taking this further

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Replies (1)
Hollard Insurance
Hollard Insurance's reply22 Dec 2022, 15:23
Official
Hello Annah

Thank you for taking our call. We are happy to hear your matter was resolved. 

Contact us for any future concerns or compliments. 

Kind Regards
Hollard Insure Customer Experience Team