JD
JOE D
1 reviews | Active since Feb 2019
14 Feb 2019, 20:57
HOLLARD " The money takers$
It was an ordeal to claim from them. They took nearly 4 months to settle my claim after much hounding and pesting. This company tries to frustrate you so that you don't persue your claim. You can never get to speak to a supervisor leave alone a senior manager. I hope that this company can come out in the open and have a senior person call me so that I can relate my ordeal to and take appropriate actions against those staff members that could not perform their duties properly thus causing clients like me to terminate my insurance with them. My story is too long but please believe me you don't want to deal with this company.
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Replies (1)Hollard Insurance's replyOfficial
15 Feb 2019, 16:17Good afternoon Joe
Thank you for bringing this matter our attention.
Please accept our sincere apologies for the time taken taken to finalize your claim and inconvenience caused.
Kindly note I've sent you an email directly requesting additional information relating to your policy.
looking forward to hear from you.
Kind Regards
Nathan Mangope
Please accept our sincere apologies for the time taken taken to finalize your claim and inconvenience caused.
Kindly note I've sent you an email directly requesting additional information relating to your policy.
looking forward to hear from you.
Kind Regards
Nathan Mangope
Hollard Insurance's reply15 Feb 2019, 16:17
Official
Good afternoon Joe
Thank you for bringing this matter our attention.
Please accept our sincere apologies for the time taken taken to finalize your claim and inconvenience caused.
Kindly note I've sent you an email directly requesting additional information relating to your policy.
looking forward to hear from you.
Kind Regards
Nathan Mangope
Please accept our sincere apologies for the time taken taken to finalize your claim and inconvenience caused.
Kindly note I've sent you an email directly requesting additional information relating to your policy.
looking forward to hear from you.
Kind Regards
Nathan Mangope
