1 reviews | Active since Jul 2013
Hollard telling me they are cancelling my policy
Okay, so today Hollard notified my broker they are going to cancel my policy because of two claims we had, one was a motorbike accident in March and a car accident in April.<br> <br> In both cases the other party took full responsibility that it was their fault, so Hollard notified me they are cancelling my policy as I am a big risk and my premiums did not add up to cover the amounts they had to pay out.<br> <br> So here comes my questions:<br> <br> You take out insurance for accidental cover, so why when you claim you want to cancel it?<br> <br> Since it was nit my fault in both cases, you will get your money back from the other insurance party so it won't cost you a sent?<br> <br> Are you going to chase all clients away that claim?<br> <br> Sounds like Hollard only want to make money and not spend money...I will tell everyone about how the Hollard insurance system works. <br> <br> So Hollard, I will gladly move my insurance away from you guys, I will also notify everyone who use you guys and I think a newspaper article would also do you guys very good.<br> <br> Thank you
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our policy administrator for urgent attention and contact will be made with your shortly.
Kind Regards
Lynne Lawrence
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We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our policy administrator for urgent attention and contact will be made with your shortly.
Kind Regards
Lynne Lawrence
***
