LS
Linda S
1 reviews | Active since Oct 2020
19 Oct 2023, 18:45
Hollard stinks
Totally unprofessional, bullying organisation. As a free-lance professional I claimed my lost consulting hours when I had to spend time cleaning my apartment subsequent to a sewerage overflow into my home. Hollard has the cheek to reduce my reimbur*****t for my professional hours by 20 %. And cuts my payout by R10,000 on top of that. That is so insulting. I would never have chosen them as my insurer; unfortunately the body corporate chose them.
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Hollard Insurance's replyOfficial
20 Oct 2023, 08:26 Hello Linda We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply20 Oct 2023, 08:26
Official
Hello Linda We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team