KG
Karunagaran G

1 reviews | Active since Dec 2019

14 Dec 2020, 16:54

Hollard Shocking service

This is the most unprofessional disgusting service that I have ever received. The call centre is shocking and the activated voice prompts just cut you off I think the middle of a conversation. I tried cancelling my policy to no avail. They also ask for feedback and never respond to negative feedback. Why ask for it in the 1st place.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply15 Dec 2020, 15:21
Official
  Hello  Karunagaran Govindasamy 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints