Hollard ****

Service/motor extender plan through Holland - complete ****. Accept your monthly contributions and insist the garage dealing with your car be paid by the client personally and they will re-imburse? within 5 days (not acceptable). My agreement made with Hollard that a refund would be made to me within 2 days-still no refund, today being 26 days later. Complaint sent 7.9.2018, response advised that I would be contacted within 1 working day. To date no contact. T & C's state no interest is paid on delayed payments = indefinate period for re-imbur*****t is therefore allowed (if this refund payment is even made).