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Siphiwe Z

1 reviews | Active since Feb 2017

05 Oct 2019, 17:53

Hollard Reps ************ and threatens customers.

Sis' how can you employ Rep that don't even respect customers that intermidate and threaten customers in store.

Today a Rep at Game stores Jabulani mall told me his going to wait for me outside the store and will show me flames.

As customer I was amazed at his threats and asked for a manager to help report this. Was given a number to a manager by the name of Olivia who showed no interest to what I was calling her about.

The Rep was so rude even the lady assisting at Game stores was amazed at his response when I complained. He the with an attitude gave me his name Thuthi and told me to do what I want. Still can't believe what happened today and think of all other customers who are being treated like this.

I'm disturbed and disgusted by Hollard's Reps.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply07 Oct 2019, 11:52
Official
Hello Siphiwe Zwane
 
Thank you for bringing this matter to our attention.  We apologise for the treatment you received during your recent engagement with Thuthi.

This matter will be investigated as this should not be the behavior of our staff. 

Regards
Lynne Lawrence
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