1 reviews | Active since Jun 2017
Hollard ODP
Being involved in an accident is a terrible thing that a person has to endure, I wouldn’t wish that on my worst enemy. I never thought I would be the unfortunate ones that this happened to. I was at least fortunate enough to have cover for my financed vehicle through Wesbank , ODP cover. This has been a long, tiring and draining journey with Hollard. To cut a long story short my claim has been approved after 3 - 4 months of me calling the company to get constant updates. No one carried me through this process I had to make endless calls to the ODP call center and have been sent from pillar to post. I must say I’m on the verge of really going to their offices or consulting legal advice on this matter. I have been promised my car would be picked up and they would settle the bank that was 3 weeks ago. Now I’m still waiting, still phoning and I’m not getting any sort of resolution to this matter. I mean really Hollard!
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
