RE
Ruth E
1 reviews | Active since Jan 2013
02 Nov 2020, 14:43
Hollard Nightmare Insurance
I have had a policy with you for almost 10 years which has been paid religiously and when I want to claim you always find reasons not to pay-out. Why do you'll offer insurance if it has no insurance? I cannot blacklist a wifi tablet, how do you reject my claim because I cant do this?? This seems to be a huge ****. Very disapointing after I have done everything you've asked me to do.
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Replies (2)
Hollard Insurance's replyOfficial
02 Nov 2020, 15:31Hello Ruth
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Insurance's reply02 Nov 2020, 15:31
Official
Hello Ruth
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
RE
Ruth E's updateReviewer Update
04 Nov 2020, 09:42I will not be satified with any outcome until your administrators, Finrite, have pulled all my call recordings. They have dropped the ball on this claim and I should not be held accountable for their incompetence. Please escalate this urgently.
RE
Ruth E's update04 Nov 2020, 09:42
Reviewer Update
I will not be satified with any outcome until your administrators, Finrite, have pulled all my call recordings. They have dropped the ball on this claim and I should not be held accountable for their incompetence. Please escalate this urgently.