Hollard Nightmare!!

<p>This is a Nightmare !!!!</p> <p> </p> <p>Monday 29th May @ 08:18 – I have submitted all docs to Hollard to claim for my father’s funeral cover.</p> <p>Thursday 01st June @ 08:30 – I phone Hollard as no one have come back to me except for Hollards auto reply and had left a complain on your website where eventually I have been contacted back only to find out that Hollard have not even looked at my claim nevertheless processing it.</p> <p>Eventually a Lerato contacts me @ 15:20 that very same day I receive a very lovely SMS advising that my claim is at least now authorisation and again that Hollard will get back to me within 24hrs.</p> <p> </p> <p>Which yet again to my surprise I had to phone Hollard once again to follow up on Friday the 2nd June to get an update on my claim.</p> <p>When I got through Customer Services were already having a party at back that I could not even here the lady whom I have spoken to, too lazy to check what actually was going on saying that my claim have been approved.</p> <p> </p> <p>But now phoning this morning it still is not approved!!!!</p> <p> </p> <p>Hollard has this awesome advert that all claims if documents are in order will pay out within 48HR, which is BS!!!!</p> <p> </p> <p>I am no already at 146HR’S, not even close to knowing when I am going to get my funds, but when we have to pay each month then there is no problem.</p> <p> </p> <p>Due to Hollards insufficiency I cannot get my father’s ashes as I feel like **** to follow up because I cannot pay them!!!</p> <p> </p>