Hollard MotorXtnder - poor claim process . Left without a car for weekend plus weekend!

Absolutely gutted at the poor service of a claim service and team, Been Promised that someone would call and assist and no one does, nor was I put in touch with the claim technician who aparantly called me but I never received a call. Ontop of it, the claim was small and because during the process, the car has to stay in shop, I can’t do anything. They don’t seem to care that I am so helpless without my ride!! Pathetic and gutted and disappointed !!!