HOLLARD MOTOR XTENDER HAS THE WORST IMAGINABLE SERVICE EVER!

<p>I have had some bad service before but none compares to Hollard's, they are so bad they don't even deserve one star!</p> <p> </p> <p>On 20/07/2016 my car (BMW) gave me a warning light and I took it to BMW in my area, the diagnostic machine picked up emchanical parts that needed to be replaced. I called Hollard and then proceeded to give BMW my policy number and they sent Hollard everything that was required for the claim, from the service history to the quote. Hollard started with wanting BMW to strip the car of its engine and then promised an assessor to BMW. I sent Lyn emails because their call centre is just pathetic, if they don't bounce you from one consultant to another they hang up on you.</p> <p>A Jessica called me and promised that the assessor will go to BMW on Friday (29/07/2016), the very same assessor that should have gone to BMW on Monday. I called BMW on Friday and the assessor hadn't arrived, I had had enough by then and instructed BMW to carry out the repair and will pay the R10 000 cost for the repairs.</p> <p> </p> <p>It is no secret that insurance companies will try and find a loophole so that they don't pay a claim, well, Hollard has done their best not to fulfil their responsibilities, I have got news for you, I am not going to be wished away.</p> <p> </p> <p>Rest assured, someone will call you on my behalf regarding this matter, I will not be subjected to such shameful, despucable and downright inappropriate behaviour from you.</p>