bB
bosmanmonique B

1 reviews | Active since Dec 2016

09 Mar 2017, 09:16

Hollard motor vehicle claims department pathetic

<p>I phoned Hollard regarding a motor vehicle accident claim beginning of Feb 2017 till today I haven’t received payment. Not only did they not upload document send to them they haven’t even returned phone call. On a weekly basis I have to phone them to follow up. I have spoke 3 consultants and not one of them have completed the whole process. I am still waiting for payment after the team leader told me on Monday the 9th of March the paymentwill be in on Wednesday or the Latest Thursday Morning.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply09 Mar 2017, 11:07
Official

Hello monique-bosman-marks

I would like to thank you for contacting us regarding your experience.

I am sorry about the delay on your claim and that the consultants were unable to assist.

Our team will be in contact with you regarding your claim and the service you have received.

Kind Regards

Lynne Lawrence

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