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ashlin.sewsanker ashlin.sewsanker

1 reviews | Active since Feb 2012

04 Feb 2016, 17:25

Hollard Motor Extender is a *******

Hollard Motor Extender! My vehicle premiums firstly hike from R399 per annul on for no reason, and end up at R650 a month, they promise you 2 services worth on the maxi plan R 1500 free but they change this to R1150 on the day of payment for the services and liable for an excess claim of R650 if your one cent over R 1150 (Yes, I have this in writing from Hollard).<br> <br> My car recently went to have the tappet cover replaced and they refused to cover the engine part, yet offer a R 30,000 coverage for the engine. But Hollard regards the tappet cover (the head of the engine) a non cover-able item! I highly recommend to any current user or potential user of the policy to go to another company. Its a blat-ten lie of a policy and they make up there own rules as to what is or isnt covered. Because according to hollard the tappet cover isnt a part of your engine and is a wear and tear part!!!!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply05 Feb 2016, 07:58
Official
Hello Ashlin.ds,

Thank you for notifying us of your experience with our claims department. We are sorry to hear about your recent unfortunate incident.

We sincerely apologise for frustration caused.

Your complaint has been referred to our claims manager who will be in contact with you soon.

Kind Regards
Lynne Lawrence
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