1 reviews | Active since Aug 2015
HOLLARD MOTOR EXTENDER
After my car went in for repairs at the Lyndhurst Auto Approved Repair Centre, they messed up my battery, my acr was unable to start the day after i got my car. I had to get my battery replaced today which cost me more money, just days after i had to pay my excess. Nobody wants to take responsibility of my car battery, Hollard says it was not related to my car accident so they can't do anything, Then i call hollard motor extender to see if i can claim cause i have a policy with them. Now they are telling me that they do not cover car batteries, how was i suppose to know that!! I had to wait a month for my car to get repaired now i have to pay for something that was not my fault.<br> <br> <br> and by the way, your call center services are a problem, When i called during an emergency on the \emergency line"i still could not get through."""
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
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We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
