SM
Sandile M
1 reviews | Active since Aug 2015
27 Aug 2015, 08:34
Hollard Motor Extender
I have Hollard Motor Extender, so I tried to claim as my car need to be repaired some of the things in fuel system. So I called in after some time being ran around I managed to log the claim, however they decline it because they say they don't Cover the part. Looking at the things am paying for they do cover the fuel system. This is not nice to pay and when ever you have to claim they tell you stories nx.
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Hollard Insurance's replyOfficial
27 Aug 2015, 10:07Hello Mrc2020,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply27 Aug 2015, 10:07
Official
Hello Mrc2020,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***