nR
neil R

1 reviews | Active since Dec 2015

06 Feb 2025, 09:00

Hollard keep getting it wrong.

The debit order for end of January was just about double vs the normal premium that goes off my bank account. I have to reverse the full debit order and I am now left exposed. Kindly can someone revert to me soonest. Reference is PJH/PREMM/***

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply06 Feb 2025, 10:27
Official
 Hello Neil
 
 
 Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 
 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 
 Regards
 

Hollard Insure Customer & Broker Experience team.