Hollard is SLOW!

Hollard is hands down the slowest insurance company that I have EVER dealt with! This is a very simple and straightforward motor vehicle accident claim which Hollard clearly finds very difficult to process timeously. I see there are MANY complaints of Hollard being SLOW when it comes to processing claims.

The accident was reported to Hollard on 9 January. I was asked to obtain a quotation from a panel beater which I did and it was submitted to Hollard on 19 January. Only on 27 January did Hollard register the claim (JHBCLCP***). By that time the quotation from the panel already expired! Also only on 27 January was I asked to submit a letter of demand as the third party. Today is 3 February and not a word from Hollard. The insurance industry is extremely competitive and if you cannot even simple claims timeously you are going to be left behind.