HOLLARD is horrible when it comes to claim time

I had a recent vehicle repairs claim from my insurer Hollard, Legacy Underwriting Managers.

Hollard's performance is VERY POOR. I suggest any people who want their cars insured to look elsewhere!

Hollard plays games with their clients and has no respect for waiting time of their customers. They cant get vehicle's fixed using their approved contractors and allowed budget. They then want to pay the same (Hollard approved) value to the me to try get the car fixed after making me wait 15 weeks. Also no feedback to me during 15 weeks of waiting for parts that were supposed to arrive after 16 weeks BUT WERE NEVER EVEN ORDERED! Now 15 weeks down the line they are caught pants down and all they can offer is the original damage valuation pay out. No excuse or any appreciation for leaving me with a broken vehicle for 15 weeks already. Also the valuation is much lower than comparative repair quotes I got so I doubt ill be able to fix the vehicle.