mC
meneshree C

1 reviews | Active since Oct 2013

18 Dec 2024, 07:45

Hollard Insurance Traumatized Me More than the *****s

The worst insurance ever. Vehicle got ******. If this was not traumatic enough, Holland insurance sent an email that they refuse to pay cause the Vehicle did not have a tracker, yet when we insurance it 3 years ago it did not have a tracker. When questioned they said they sent an email in 2023 stating we need a tracker yet no follow up, no phone call nothing was done. We didn't even see an email because we run a business with 100 emails coming through each day. Unbelievable For the pass 7 years we have been giving Hollard insurance over R30 000 business in companies and vehicles insurance. This is absolutely upsetting. They cannot just not pay and say forget it. We will be seeking a lawyer and pulling all business away. Our other business associates have also agreed to do the same. Hollard must be exposed to others which I will do.

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Replies (2)
Hollard Insurance
Hollard Insurance's reply18 Dec 2024, 08:11
Official
 
Hello  Meneshree Chetty 
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team. 
 
mC
meneshree C's update18 Dec 2024, 09:55
Reviewer Update
Thank you for your response. Please email me privately as policy and ID numbers should not be asked to be placed on a public platform. Or you are most welcome to call