1 reviews | Active since Jun 2016
Hollard Insurance | Traumatic - Your life is worth less that the 30 days car hire amount
I submitted a claim on the 8th October 2024, the part was approved by Hollard, a month later, November 11, 2024.
They sent an assessor who confirmed with me that my car is not in good condition to drive as it falls off.
However, the report I received from Hollard was that they can approve a temporary fix on the car as they WILL NOT extend the car hire by a further 30 days. I received my car after the 'temporary fixed' was done on the 11 December.
I got caught in the rain yesterday, when I got home, I realized the bumper is loose and holding on just by the clip. The trauma of driving in that heavy rain and the car is not safe!
@Nash Omar, may I request a car hire please. It is not my fault their process took longer before they approve the claim. I told them fixing the car with a super glue won't work but then who am I to Hollard?
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
