1 reviews | Active since Sept 2023
Hollard Insurance - The worst insurance company ever.
This company has consistently supp**** the worst service I have ever encountered. I have been trying to process a car insurance claim for almost 2 months now. To this day, they have not sent the required approval to the panel beater, so that my car can be fixed. The people that I have been in contact with are Chris Boaz, Nikita Pillay and Theadora Meletse, as well as Christine Velthuysen. The absolute nonexistence of customer care and transparency is appalling. The above-mentioned people provide nothing but empty promises and poor excuses. I am truly disgusted at the lack of service and customer care I have received. Even the panel beater is frustrated at this point, they have also not received any explanation for the ridiculous delay in processing the claim.
I can not, in good conscience recommend this company to anyone. I'd be lying if I said they provided any sort of service, much less decent service.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
