ML
Mark L
1 reviews | Active since Apr 2010
02 Jul 2025, 15:45
Hollard Insurance Terrible Service
Is there a rating under 1 star? I am sending a warning to anyone wanting to make use of Hollard Insurance. Read the contract carefully. Read between the lines. Read what is even not written in the contract. You think you are covered ! wrong , do not be fooled , they decline referring back to wording in the contract that is not even there. If you dare challenge them , they have no problem saying "take it or leave it" or take legal action or go to the Ombudsman. Poor Poor company. They quickly take your premium ! BUT that is where it remains.......
Helpful (0)
Replies (4)0
Replies (4)
Hollard Insurance's replyOfficial
02 Jul 2025, 15:49Hello Mark
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply02 Jul 2025, 15:49
Official
Hello Mark
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's replyOfficial
03 Jul 2025, 09:01Hello Mark
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply03 Jul 2025, 09:01
Official
Hello Mark
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number?
Regards
Hollard Insure Customer & Broker Experience team
ML
Mark L's updateReviewer Update
03 Jul 2025, 16:21My Name is Mark / Auto-Reding
***
Policy Number : CPT/EBPMP-***
Claim No : CPTCLCP***
***
Policy Number : CPT/EBPMP-***
Claim No : CPTCLCP***
ML
Mark L's update03 Jul 2025, 16:21
Reviewer Update
My Name is Mark / Auto-Reding
***
Policy Number : CPT/EBPMP-***
Claim No : CPTCLCP***
***
Policy Number : CPT/EBPMP-***
Claim No : CPTCLCP***
Hollard Insurance's replyOfficial
03 Jul 2025, 16:29Hello Mark
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply03 Jul 2025, 16:29
Official
Hello Mark
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.