Hollard Insurance terrible service

Item: Hollard Insurance
Rating: 1
Author: Nokubonga T

I m having a problem with my car insurance Hollard. They don't pick up the calls nor answer emails. You hold for hours and when they eventually pick up they drop the call.

I dnt know what is going on.Im just worried should I need them for an emergency breakdown.

Helpful (0)

Replies (1)

Hollard Insurance's replyOfficial

05 Aug 2024, 08:14

Hello Nokubonga

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply05 Aug 2024, 08:14

Official

Hello Nokubonga

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.