DG
Divan G
1 reviews | Active since Dec 2016
09 Apr 2024, 15:00
Hollard Insurance - Surge Protection - BAD!!
Good day all!
Please be aware that Hollard Insurance does not pay out anything when it comes to an appliance being damaged by a surge and you do not have a surge protector breaker on your DB box!! So no surge plug ( usually red ) nor a surge protecting multi-plug will be sufficient enough to claim!
They do not mention this at all to clients. Should you not believe me, I am more than willing to send corresponding proof ( emails ) regarding this.
My contact details: ***
Helpful (0)
Replies (9)0
Replies (9)
Hollard Insurance's replyOfficial
09 Apr 2024, 16:41Hello Divan.
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply09 Apr 2024, 16:41
Official
Hello Divan.
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number and claim number.
Regards
Hollard Insure Customer & Broker Experience team
DG
Divan G's updateReviewer Update
10 Apr 2024, 07:36 INS*** - Divan Grobler I was dealing with: Raja Naidoo, Andre van Biljon and Portia M.
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Divan G's update10 Apr 2024, 07:36
Reviewer Update
INS*** - Divan Grobler I was dealing with: Raja Naidoo, Andre van Biljon and Portia M.
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Divan G's updateReviewer Update
10 Apr 2024, 07:38 INS 0 0 7- 8 3 6 9 -0003
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Divan G's update10 Apr 2024, 07:38
Reviewer Update
INS 0 0 7- 8 3 6 9 -0003
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Divan G's updateReviewer Update
10 Apr 2024, 08:31image.png 19.25 KB
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Divan G's update10 Apr 2024, 08:31
Reviewer Update
image.png 19.25 KB
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Divan G's updateReviewer Update
10 Apr 2024, 08:33I cannot send screenshot on here but feel free to email me. divan.groblet"at"g mail. com
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Divan G's update10 Apr 2024, 08:33
Reviewer Update
I cannot send screenshot on here but feel free to email me. divan.groblet"at"g mail. com
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Divan G's updateReviewer Update
10 Apr 2024, 08:34Sorry divan.grobler"at"gmail.com
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Divan G's update10 Apr 2024, 08:34
Reviewer Update
Sorry divan.grobler"at"gmail.com
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Divan G's updateReviewer Update
10 Apr 2024, 08:52Policy: ***1 1 1 0.410_5019
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Divan G's update10 Apr 2024, 08:52
Reviewer Update
Policy: ***1 1 1 0.410_5019
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Divan G's updateReviewer Update
10 Apr 2024, 08:52 202 404 0908 111 0.410_5019
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Divan G's update10 Apr 2024, 08:52
Reviewer Update
202 404 0908 111 0.410_5019
Hollard Insurance's replyOfficial
10 Apr 2024, 09:28Hello Divian
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply10 Apr 2024, 09:28
Official
Hello Divian
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team