Hollard Insurance - Stay away!

I was the victim of a home burglary in November 2023. I have been insured without a single incident of this nature for more than 14 years. I had cancelled my armed response during Covid lockdown, and made the mistake to not renew it afterwards. I was not aware that this was a condition of my policy. My claim was rejected as a result of this. After numerous E-mails and reporting the matter to the NFO (National Financial Ombud Scheme), my claim has remained rejected. I had played open cards with them from the get go, and did not do the normal "lie until proven guilty" thing that most people do when it comes to insurance. I am not saying that I was not wrong in the matter, but with the fact that I have been paying my monthly fee for over 14 years, and having additional security measures in place to prevent a burglary, I was shown the middle finger. I urge anyone who even considers Hollard as an option for insurance, to look elsewhere. They are more than happy to take your money, but definitely look for the smallest loop hole when it comes to paying out on claims. I am sure that their "Hellopeter" reviews speaks for itself.