1 reviews | Active since Apr 2017
HOLLARD INSURANCE - SECURITY RISK, INSULTS, GATE LIES AND COVERUPS!
We had an insurance claim with Hollard that turned into a nightmare, a stack of lies , misrepresentation and huge security risks. Our Gate motor broke in May 2020. Hollard Insurance send out a guy to come and fix it. He worked on the Gate Motor, the Gate Motherboard and adjusted the Gate. Since then our Gate hasn't worked as it should since the repair and we have contacted the GUY and Insurance several times with the original problem and some ADDED Problems. The Guy said I need to now BREAK down parts of my hall to fix the gate problem etc. Finally we had enough and asked Hollard to send someone else which they did. This guy "THE NEW CONTRACTOR" now says that our gate has BROKEN because of WEAR and TEAR and not as a direct result of the previous guy and now Hollard refuses to put me in the same position as I was before the other guy came to fix it. Yet our Gate hasn't worked correctly since it was supposedly fixed in the first place!
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
