DL
Davin L
1 reviews | Active since Oct 2021
20 Oct 2021, 11:10
Hollard Insurance Robbing the poor
I don't know why the City of Cape Town deals with Hollard for house insurance. I did a claim on behalf of a poor family with no income, kids were throwing stones on the roof and damaged it. Hollard declines the claim because of vandalism, like they decided to damage their own roof and for that reason I would never recommend anyone to join them....
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Replies (5)0
Replies (5)
Hollard Insurance's replyOfficial
20 Oct 2021, 12:10Hello Davin L
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply20 Oct 2021, 12:10
Official
Hello Davin L
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
DL
Davin L's updateReviewer Update
20 Oct 2021, 12:25I will wait on the feedback...
DL
Davin L's update20 Oct 2021, 12:25
Reviewer Update
I will wait on the feedback...
Hollard Insurance's replyOfficial
20 Oct 2021, 12:32Hello Mr Love
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
Hollard Insurance's reply20 Oct 2021, 12:32
Official
Hello Mr Love
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
DL
Davin L's updateReviewer Update
21 Oct 2021, 11:27Still waiting on getting a response, but like I said I would recommend no one to make use of this insurance...
DL
Davin L's update21 Oct 2021, 11:27
Reviewer Update
Still waiting on getting a response, but like I said I would recommend no one to make use of this insurance...
Hollard Insurance's replyOfficial
26 Oct 2021, 15:10Hello,
We are sorry that your experience has led you to contact us with a complaint.
We have noted that our customer resolution team has contacted you with the resolution.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
We have noted that our customer resolution team has contacted you with the resolution.
Regards
Hollard Insure Complaints
Hollard Insurance's reply26 Oct 2021, 15:10
Official
Hello,
We are sorry that your experience has led you to contact us with a complaint.
We have noted that our customer resolution team has contacted you with the resolution.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
We have noted that our customer resolution team has contacted you with the resolution.
Regards
Hollard Insure Complaints