Hollard Insurance : ****************

<p>Hi there,</p> <p> </p> <p>I just about spent at least R100.00 on airtime being on hold under your customer service line.</p> <p>My main complain is due to the Insurance claim that was recently approved.</p> <p> </p> <p>It was only approved for R3,000.00 and I still have to pay R500.00 in excess.</p> <p> </p> <p>WHICH MEANS I ONLY GOT R2,500.00 !!!</p> <p>This is ****************!!! I have been paying R109.00 for the Cell Insurance Plus 4 (Edgars), for god knows how long, and you guys are only approving a dismall amount!</p> <p> </p> <p>I would rather have a refund for all the Edgars cellphone cover I took for both "Cell Insurance Pus 4" (R109.00 p/month) and "Cell Insurance" (R40.00 p/month).</p> <p>Can somebody please call me back as you are *****ing from me!!!</p> <p> </p> <p>This goes against Consumer Protection Act!!!</p> <p> </p> <p>Which means the services to a consumer have to be of a standard that the consumer is generally entitled to expect and services must be performed on time or within a reasonable time if there is no specific deadline.</p> <p> </p> <p>In short, any supply of goods or service to an individual or small business consumer is closely governed by the CPA if it is not an exempted insurance or FAIS transaction. Insurers must consider everything they supply to individuals or small businesses to see that they are compliant.</p>