Hollard Insurance

If possible I would give 0 stars.

Submitted a mechanical claim with all the relevant support documents on my Hollard Easy MotorXtender policy on 23 March 2020. After numerous followup phone calls and a complaint lodged with the "complaints department"my claim has still not been paid out. After 17 days or 12 working days and still waiting...

Can someone please justify why this is taking so long to resolve ? I am forced to drive a car with a serious mechanical defect while this service provider delivers a pathetic poor service.

When you try and speak to the person in charge of this department you cannot get through to her number or you are told that she is working from home. Still does not answer her phone. This tells you a lot.