MP
Michell P

1 reviews | Active since Aug 2023

16 Aug 2023, 11:04

Hollard Insurance

Can someone please shine a light on a problem i have with HOLLARD INSURANCE.So on the 12 April 2023 a lady reversed into my car in a parking lot.She left her name and number on my windscreen.I had to pay R5000.00 excess on my insurance but it was not even my fault.Since April until now Hollard Insurance did not pay anything to my insurance because they claim that it was partly my fault.HOW can it be my fault if my car was standing still.Can someone just please answer that for me?Now my insurance is gonna summons the driver off the other vehicle.

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Replies (4)
Hollard Insurance
Hollard Insurance's reply16 Aug 2023, 11:26
Official
 Hello Michell

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

To further assist you please can you provide us with your policy number, reference and/or claim number. 

Regards 

Hollard Customer & Broker Experience Team 

MP
Michell P's update16 Aug 2023, 11:35
Reviewer Update
Her name is SHILPA RANCHOD claim is HC358594/2023
MP
Michell P's update16 Aug 2023, 11:52
Reviewer Update
Sorry my REF:NR is ***
MP
Michell P's update16 Aug 2023, 14:02
Reviewer Update
Thank you i would appreciate it if someone will get back too me ASAP