NM
Nomakhwezi M
1 reviews | Active since Apr 2015
29 Apr 2015, 15:14
Hollard insurance
Very disapointed by Hollard they sent a towing truck to tow my car because I lost my car keys.The towing company towed my car when they got home they parked the car behind the moving car.logic I.lost all my car keys how will the visitor live.<br> Called hollard to notify them Chantel Young who was assisting me told me that they cant assist me and putted the phone down. Later she called the supervisor who also didn't assist me.<br> I am really dissapointed by hollard by this I will take my account somewhere else.
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Replies (1)0
Replies (1)Hollard Insurance's replyOfficial
05 May 2015, 08:36Hello mkhwezi@,
We are sorry that your experience with our service provider has prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our administrator for urgent attention and feedback.
An agent will be in contact with you shortly regarding the service benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience with our service provider has prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our administrator for urgent attention and feedback.
An agent will be in contact with you shortly regarding the service benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply05 May 2015, 08:36
Official
Hello mkhwezi@,
We are sorry that your experience with our service provider has prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our administrator for urgent attention and feedback.
An agent will be in contact with you shortly regarding the service benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience with our service provider has prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our administrator for urgent attention and feedback.
An agent will be in contact with you shortly regarding the service benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***
