HOLLARD INCOMPETENCE

I have had the worst experience with Hollard Insurance. I was in an accident on 13 July 2019 and immediately contacted Hollard and had my car towed. However, up to today work has not been started on my car. I have made countless calls to Hollard and was given some contact details to phone but to no avail. The last straw was when I was made to drive 32km from my house to SMD Chamdor in Krugersdorp to fetch my car, only to find the place closed. Everything is such a drag, now the delay is just changing the release note from my name to the repairer because I simply cannot spend more money and time to go to Krugersdorp. Most of the consultants I spoke to were unhelpful except 2 (Rejoice Nyathi at Claims and Edith Jubane at who were exceptionally helpful but could only go so far and do so much. There's no clear communication between Hollard and its suppliers and its the consumer that suffers and pays the price. I have been greatly disadvantaged and just want to cut all ties with Hollard once my car is fixed because I am not willing to go through such ever again TOTALLY DISGRUNTLED