CM
Carol M
1 reviews | Active since May 2013
05 Nov 2018, 12:55
Hollard Hospital claim
Another month and we are back with same excuses from Hollard. We put in a claim again Tue, Oct 9, 2:26 PM and still no payment, We have escalated to complaints department but they have not bothered to respond or attend to this matter. A consultant called us and said payment has been made 2 weeks ago when I sent another email and today when we call ,another consultant tells us unfortunately out claim has not been processed yet after 1 whole month we have been calling them!
Very disappointing and disgusting service always!
Helpful (0)
Replies (1)0
Replies (1)Hollard Insurance's replyOfficial
05 Nov 2018, 15:32Hello Carol
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regrading your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regrading your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply05 Nov 2018, 15:32
Official
Hello Carol
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regrading your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regrading your claim.
Kind Regards
Lynne Lawrence
***
