KR
Kaylee R

1 reviews | Active since Jun 2019

19 Jun 2019, 10:58

Hollard Funeral Insurance

Hello Peter

Hollard Funeral Insurance Service Is Disgusting

I will not advise any one to be ****med by them , as soon as they obtain your banking details they will debit you random amounts without your consent or reason , you can call them everyday or email them repeatedly and no one will respond

I emailed them in May they have yet to respond or attempt to resolve this mistake

Now they keep sending me sms's irrelevant to my Complaint .

From: Kaylee R Sent: Friday, May 31, 2019 7:46 AM To: ********** ********** Cc: 'ramrockkaylee' Subject: Policy ********** 8 Mrs KN Ramrock

Dearest Hollard

My Funeral Premium has been deducted twice

Should your company not reverse the 2nd collection within 48 hours I will not only cancel my policy but I will report you this distrustful service on all social and complaint mediums

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Jun 2019, 16:03
Official
Hello Kaylee

Please accept our sincere apology for the service you experienced.

The matter has been assigned to our dedicated complaints team to investigate the collection of premiums and feedback will be provided as soon as possible.

Regards
Hollard Complaints Team
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