HOLLARD FUNERAL COVER POLICY

Hellopeter, this HOLLARD FUNERAL COVER INSURANCE does not do what it meant to do for its clients. I have 63 days getting the same answer from HOLLARD , we are still investigating but they have investigation report in front of them, my nephew was bitten to death by hooligans, its unnatural death. They phoned the mother of the deceased and the investigating detective for some statements and they were given the whole story about what had happened before my nephew died. They come to our institutions and do a good presentations about their policies, and you fall in a trap and take a policy but when comes to payment its a challenge. Its high time now not to allow them to our institution, if you want their policy, go to their branch at your own risk. You have to go to loan sharks when you want to bury your love ones, because they dont full fill their promise of 48hrs. I call this morning to their claims department at the head office and the lady by the name NONTANDO MKHWA**** answered the phone,same answer, still investigating matter. Where is your supervisor to give me clear answers? Not at work today that was her answer. The way HOLLARD claims department deals with the clients is really frustrating .Even if you complain they dont respond as if they are saying that is non of our bussiness but you are their customer. Please HELLOPETER intervene before its too late.